Conditions of Use

Conditions of Use ...

Accepting terms and conditions

By creating an account and using this web site, you are accepting these terms and conditions. If you do not accept these terms and conditions, you must refrain from using our online services.

Order cancellation

Ashore Ltd reserves the right to cancel any orders. Reasons for cancellation may include, but are not limited to inappropriate use of the shopping site, circumstances where we believe payment details may be fraudulent, insufficient information is provided for us to process the order. If you order is cancelled, you will be notified by email and you will not be charged.

Termination of membership

Ashore Ltd reserves the right to suspend or delete your user account if we have reason to suspect that you have breached any of the terms or conditions.

Accurate information

You agree that all information provided when ordering and creating your account is correct. It is your responsibility to ensure your details are up to date when placing an order. You may not to register under multiple identities. Ashore Ltd may delete additional accounts that we believe belong to the same person.

Jurisdiction

All parties agree that New Zealand courts will be vested with jurisdiction in the event of any dispute arising from this agreement or use of this web site.

Applicable law

All parties agree that this agreement is governed by the law of New Zealand and that the law of New Zealand will apply to any dispute arising from this agreement or use of this web site.

Delivery

If the item is in stock then the delivery will normally be next working day or the working day after that. For non-stock items delivery is usually 3-5 working days. Sometimes a particular item may may have to be backordered which can take a lot longer. If your item has to be backordered we will notify you and you can cancel the order without penalty if you wish. We will try to deliver to a PO BOX if at all possible. We only deliver to addresses in New Zealand. Additional delivery charges apply for rural delivery.

Returns

Any item that you are not happy with must be returned within 10 days. The item must be undamaged and must reach us in its original condition and in its original packaging. You are responsible for the cost of returning the item to us. If the goods are faulty or incorrectly shipped you need to notify us within 10 days and we will send a pre-paid courier pack in which you can return the goods. Once you have returned the goods you can get a refund or a credit. We will either refund you by the same method in which you paid, or apply a credit to your account.

Prices

All prices shown are in New Zealand Dollars ($NZ) and include Goods & Service Tax (GST) at 12.5%.

After all that legal sort of stuff, we hope you like this picture of our shop window taken in December 2009...